UNITED STATES DISTRICT COURT FOR THE DISTRICT OF UTAH

OFFICE OF THE CLERK OF COURT

POSITION VACANCY ANNOUNCEMENT
INFORMATION TECHNOLOGY SUPPORT SPECIALIST

JOB NUMBER 03-UTD-14


Opening Date: July 9, 2014 Closing Date:Open Until Filled

The U.S. District Court for the District of Utah is seeking applications from qualified candidates for the position of a full time Information Technology Support Specialist. The position is a Court Personnel System Classification Level 26, with an annual salary of $42,199 - $52,775 depending on qualifications.

Position Overview:

The successful candidate will work in a team environment providing support to the staff of the U.S. District Court under the direct supervision of the Systems Manager. Supporting Microsoft Windows desktop operating systems; network operating systems; Lotus Notes messaging, remote access (VPN), printers, print servers, scanners; desktop applications; routine hardware maintenance; skill in the use and maintenance of standard office equipment, such as copiers, personal computers, printers, scanners, and LAN switches are required skills. Must have basic knowledge of Audio\Video systems and VOIP phones; ability to move, connect, and troubleshoot automation equipment, maintain network diagrams, disaster recovery plans, create macros and templates in WordPerfect and MS Word; ability to perform other duties as assigned.

Representative Duties:

Minimum Qualifications:

A candidate must be a high school graduate or equivalent. Applicants must have at least two years experience equivalent to work at CL-25. A minimum of two year specialized experience in maintaining Local Area Networks, PC hardware, desktop support, and mobile device support. Qualified applicants must possess a thorough knowledge of theories, principles, practices, and techniques of computer hardware and software, office automation, data communications, including the latest developments in computer hardware, software and computer networks. Applicants must be skilled in assisting or training non-automation personnel in automation techniques and processes. The incumbent must accomplish assigned work independently and accurately within specified time limits. Applicants should be well groomed and exhibit a professional appearance. A bachelor’s degree in a related field may be substituted for general work experience. Must be able to lift 75 lbs.

Preferred Qualifications:

A bachelor's degree from an accredited college or university in computer science, information management or a related field is preferred. Excellent advanced networking/application security skills. Familiarity with Adobe Acrobat including forms development, Lotus Notes, Microsoft AD Networking, MS Office skills, and/or Crystal Reports. Experience with Audio\Visual and telecommunication systems. Experience in help desk/support operations. MCSE certification and/or CCNA certification also preferred.

Salary and Benefits:

The salary for this position is at CL 26 (step 1-25) or $42,199 - $52,775 depending on length and relevance of experience.  There is potential promotional opportunity up to a CL27 without further competition.  The position falls within the Judicial Branch of the U.S. Government and the benefits include: health, dental, vision, life, long term care, and disability insurances, paid vacation and sick leave, retirement benefits and tax deferred savings plan.  This position is subject to mandatory direct deposit participation.

Conditions of Employment:

All application information is subject to verification. Appointment to this position is contingent upon a background investigation including an FBI fingerprint check.  The Information Technology Support Specialist is an excepted service position, serves at the pleasure of the court and is an 'at will' employee and can be terminated with or without cause. All judiciary employees are required to adhere to the Judicial Code of Conduct. Applicants must be United States citizens or be eligible to work in the United States. Multiple positions may be filled from this vacancy announcement.

Application Instructions:

Qualified candidates are invited to submit: 1.) a cover letter, 2.) a detailed resume including education, previous employment and salary history and 3.) an Application for Judicial Branch Employment (AO-78). The application form (AO-78) is available via the court's web site http://www.utd.uscourts.gov or at the address listed below from 9:00 a.m. to 5:00 p.m. Monday - Friday. Preference will be given to application packages received by July 25, 2014, however this position is open until filled. Incomplete applications will not be considered.  Applications will be screened for qualifications and only the most qualified applicants will be contacted and selected for a personal interview. All applicants scheduled should advise the Human Resources Office if an accommodation is necessary to interview.

Please email completed application packages in PDF format to UTD_HumanResources@utd.uscourts.gov or mail to

 

United States District Court
Attn: IT Support Specialist
351 S West Temple
Human Resource Office 2.117

Salt Lake City, Utah 84101

THE UNITED STATES DISTRICT COURT IS AN EQUAL OPPORTUNITY EMPLOYER