Preserving Hyperlinks in PDF Conversion
When you have prepared a document with hyperlinks to research services or with a Table of Contents, make sure the document is converted to PDF format in a way that preserves the hyperlinks. Hyperlinks may be present in a word processing document, but the hyperlinks may not be converted into PDF format when the document is prepared for filing. This may result from using a PDF converter that cannot convert hyperlinks or from improper settings on a PDF converter. In these cases, the filed document contains blue text and underlines that signal links, but there are no operative links.
In Microsoft Word, the PDF printer will not convert hyperlinks. Don't use it.
Instead, use the special Adobe PDF menu or toolbar buttons to convert Word documents to PDF with hyperlinks.
In WordPerfect, the Publish to PDF settings must be set to convert hyperlinks and bookmarks.