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Help with CM/ECF


 Help Desks

  • Contact the District of Utah Help Desk at 801-524-6100, 8:30 a.m. to 4:30 p.m. MT, Monday through Friday or by email at
  • Contact the PACER Service Center at 800-676-6856, 8:00 a.m. to 6:00 p.m. CT, Monday through Friday or by email at
  • Download the ECF Procedures Manual (PDF) and see if you can find what you need

Help Desk Closed or Doesn't Answer - Try One of These

  • Reboot the computer
  • Clear your browser's cache (Firefox, Internet Explorer, Chrome, etc.)
    • Delete Temporary Internet Files, including cache and cookies
    • Wait for the files to be deleted
    • After the cache has been cleared, close and re-open browser, and try to docket or login again
  • A different browser, if available
  • A different computer, if available